Design with intention

Moving designers from intention to impact through frameworks and actionable practices

the work comes from lived experience

Jessica Bantom, Associate IIDA | NOMA | CCMP is a Diversity, Equity, Inclusion & Belonging practitioner, interior design consultant, and speaker whose mission is to help designers increase their cultural competence so they can create in ways that honor humanity.

Jessica is a design leader and business-minded creative whose professional experience spans marketing, IT and management consulting, and startup and executive leadership roles. A skilled consultant with over 20 years of experience, her roster of past clients includes renowned universities, global professional associations, and government agencies. Jessica is a graduate of the University of Virginia and Marymount University and holds a Master’s in interior design as well as a combination of certifications in DEI, change management, design thinking, coaching, and facilitation.

Whether designing systems, strategies, experiences, or spaces, the common theme throughout her unique career has been care for people. As a big picture thinker, one question she is known to ask is, “How will this project or initiative affect everyone involved?”

Philly-born, DC-based, and globally engaged, Jessica’s appreciation for cultural difference is rooted in her early education in a desegregating elementary school and diverse public school classrooms. She has often been told by her clients and audiences that her superpower is making hard topics approachable and accessible with authenticity. She strives to help her audiences normalize challenging conversations about identity and take actions – big and small – that create meaningful outcomes for historically excluded people.

In her downtime, Jessica enjoys getting away to the beach to lounge and listen to the waves. She also loves all things 90s R&B and she is likely to sing the melody, the harmony, and all parts in between.

Trusted by organizations ready for real change

From design practice to cultural change

The work began in spaces. It grew into systems.
Now it shapes how entire organizations think about identity and belonging.

2000s

Started in Interior Design

Learned to listen to how spaces shape experience.

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2019

Recognized the Gap

Between design intentions and lived experience for excluded communities.

2022

Codified the Methodology

Into Design for Identity, making frameworks accessible to others.

2023

Shifted to Speaking and Leadership

Embedding DEIB into organizational DNA and strategy.

Now

Works Directly with Leaders

Evolving design practices to make measurable, lasting change.

what she brings to the work

  • Building systems that honor all identities and experiences

  • Teaching teams to recognize and bridge cultural gaps

  • Moving diversity work from intention into measurable impact

  • Creating frameworks that center identity and belonging across all touchpoints

why she does this work

Design is never neutral. Jessica saw talented teams create beautiful work that excluded the very people it was meant to serve, and she knew the profession needed to change.

Built on education and practice

Formal training and lived experience shape her lens

Master’s in interior design plus advanced certifications

University of Virginia, Marymount University, and specialized DEI training

Published methodology and strategic frameworks

Author of Design for Identity, a guide to culturally competent design work

Trusted by universities, associations, and government agencies

Over two decades of client work across design, strategy, and organizational change